How do scheduling, cancellations, and appointment availability work?

I currently offer appointment times Monday–Thursday from 9 a.m.–7 p.m. MST. Appointment frequency can vary depending on your needs and goals. If you need to cancel or reschedule, I ask for at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a fee. If you are interested in scheduling, I can let you know current availability and help find a consistent time that works best for you.

What can I expect during my first session?

The first session is focused on getting to know you, what brings you to therapy, and what you’d like to work on. We’ll talk through your current concerns, relevant history, and begin identifying goals for treatment. We’ll also review basic logistics such as scheduling and confidentiality. You do not need to have everything figured out before starting as this is a collaborative process. We’ll move at a pace that feels comfortable for you.

Desert greenery and mountains framed by a shaded window.

Close-up of a colorful flower arrangement with peach roses, small orange and pink flowers, and blue thistle.

Close-up of a blue-green agave plant with thick, pointed leaves and brown tips, on sandy soil, with a blurred cactus in the background.

How do scheduling and cancellations work?

Appointments are offered Monday–Thursday, 9 a.m.–7 p.m. MST. Frequency depends on your needs and goals. Contact Sydney to discuss current availability and a time that works for you.

Please give at least 24 hours’ notice to cancel or reschedule. Late cancellations or missed appointments may be subject to a fee.

Does being in-network guarantee coverage?

A few things you may be wondering.

How do I get started with therapy?

Use the contact form, email, text, or call to get in touch. Let Sydney know whether you plan to use insurance or private pay, along with a few days or times that usually work for you.

Sydney will follow up with available appointment options and next steps.

What can I expect in my first session?

Your first session is a chance to share what brings you to therapy, discuss relevant history, and begin identifying goals together. You will also review scheduling, confidentiality, and other practical details.

You do not need to have everything figured out. The process is collaborative and moves at a pace that feels comfortable for you.

What insurance do you accept?

Aetna · Blue Cross/Blue Shield · Cigna · First Choice · Moda Health · Pacific Source · Optum · Oscar Health · Oxford · Regence · United Health Care

What are my payment options?

I accept private pay in addition to insurance. Payment is due at the time of session. I accept all major credit cards, debit cards, and HSA/FSA cards. Superbills can also be provided for possible out of network reimbursement.

Being in-network does not guarantee coverage. Insurance benefits are determined by your plan and may include deductibles, copays, or coinsurance.

I recommend contacting your insurance provider directly to confirm your mental health benefits before your first session.

Are services confidential?

Yes, protecting your privacy is an important part of the therapeutic process. Information shared in therapy is confidential and will not be released without your written permission, except in situations required by law or ethical standards. We will review confidentiality and its limits in more detail during your first appointment.

Are services confidential?

What if my concern is not listed?

If you don’t see your specific concern listed, please feel free to reach out. The specialties listed are not exhaustive and I may still be a good fit or can help you find the right support or next step needed.

Do you provide crisis or emergency services?

This practice does not provide 24/7 crisis services.

If you are in immediate danger, call 911 or go to your nearest emergency room.You can also contact:

988 Suicide & Crisis Lifeline – call or text 988
Crisis Text Line – text HOME to 741741
Veterans Crisis Line – call 988, then press 1
SAMHSA Helpline – 1-800-662-4357

Do I need to know what I want to talk about?

Not necessarily. Many people begin without a clear direction and we can figure it out as we go along.

Still have questions?

Ask Sydney directly

If your question isn't answered here, reach out. A free 15-minute consultation is an easy place to start, with no obligation to schedule ongoing services.

Request a free 15-minute consultation